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Russell Linn

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Russell Linn last won the day on March 12

Russell Linn had the most liked content!

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17 Good
  1. Terra Flora

    Nevermind, found it! I can't seem to see anything wrong with your account. Can you double check the license and password? A good way of checking would be to log out of our website and logging back in fresh to make sure your email and password is correct. I'll give you a direct email confirming your details. Thanks, Russ
  2. registered wrong emailadress (typing error)/No support

    Hey, Benjamin! So sorry for the late reply. I seem to have missed the email you sent to me. I've corrected the email address. Can you give it a go now? Hopefully it's all working. Thanks, Russ
  3. Terra Flora

    Hey Brian! I can't seem to find your order under the account you're currently using. Do you have an order number so I can look it up? Cheers, Russ
  4. TerraFlora License invalid

    Hi there, For security reasons, please contact us directly about this issue at: contactus@turbulentfs.co.uk
  5. Invalid License

    Hi there, Please contact us directly by email with this issue, for security reasons: contactus@turbulentfs.co.uk
  6. License key missing

    Hi Marcus, Sorry for the delay. Your license has been reissued. Please check your email. Thanks, Russ
  7. Invalid Licence

    Hi Max, Sorry for the delay, we're working on getting someone in support full time so there are no more delays with support requests. I can only apologise for the inconvenience. I have just tested your account with success. I shall contact you by email for security reasons. Thanks, Russ

    Hey there, Sorry, I didn't get the notification for this thread! I've replied to you at Orbx, here: https://orbxsystems.com/forum/topic/174065-low-fps-kida/ As it's an Orbx product, we'll be handling support there. We'll be cleaning up this forum soon to make this more obvious. Thanks, Russ
  9. Terraflora purchase

    This has been refunded. Thanks, Russ
  10. Cannot Download Turbulent Terminal

    Apologies for the delay. Is this still the case? The link seems to be fine for me. Maybe it was down for a brief period? Thanks, Russ
  11. KIDA

    Hi Luiz, We'll need more information than this, perhaps a screenshot of before and after to see if there are any obvious differences. We're no longer supporting the old versions, so there will be no support here. Please go here for support: https://orbxsystems.com/forum/forum/255-prepar3d®-v4x-support-forum/ Try to provide as much information as possible, including the addons you have installed. There may be many reasons as to why your FPS are being affected. Thanks, Russ
  12. When asked about TD products while streaming online...

    Hi Meron, What was the date you sent the email? I've not received it, which in concerning. I'll give you a private message. Thanks, Russ
  13. KIDA & KGPI

    Thanks, David!

    Hi there, Our P3D/FSX products (excluding Terra Flora) have been migrated over to Orbx. Please log in to your Orbx account and enter your license key in to the migration tool here: https://orbxdirect.com/account/migrate/turbulent KIDA will be added to your account for free and you'll be able to download the latest version (which is no longer downloadable here) Thanks, Russ
  15. KIDA & KGPI

    Hi Nyxx! It's always recommended to install the regions, as there may be some abnormalities in the scenery if you don't. Please remember that all of our airports are designed for those regions but this doesn't really mean that it definitely won't work without it. It's a case of try it and see if it works Thanks, Russ

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